Terms & Conditions

1. Website Use

This website provides information about Queens & Kings, our hair and beauty services, promotions and appointment booking options.

You agree to use this website lawfully and not attempt to disrupt its operation, access restricted systems or misuse its content..

2. Services

Queens & Kings offers hair and beauty services, including braids, protective styling, locs, hair treatments, cuts and styling.

Service descriptions, photographs and examples are provided for general information. The services available to book may change, and certain styles or treatments may require additional time, preparation or consultation.

3. Consultations & Service Suitability

Our goal is to provide services suited to each client's hair, preferences and styling needs.

Results may vary depending on hair texture, length, density, condition, previous treatments and maintenance. Our stylists may recommend adjustments to a requested service where necessary for safety, suitability or the condition of your hair. Any material changes to the proposed service or price should be discussed before proceeding.

4. Pricing & Promotional Offers

Prices displayed on this website or through our booking platform are subject to the details and conditions shown at the time of booking.

Final pricing may vary based on the selected service, hair length, complexity, required products or additional services requested. Any additional charges should be explained before the service begins.

Limited-time promotional offers are valid only for the stated dates, qualifying services and eligibility requirements. Offers are subject to appointment availability and cannot be combined with other promotions unless expressly stated.

Queens & Kings reserves the right to correct published pricing or promotional errors, subject to applicable consumer protection laws and any commitments already made to customers.

5. Appointment Bookings

Salon appointments can be requested through our online booking platform:

https://queensandkings.as.me/schedule/469d9bc3

An appointment is confirmed once you receive confirmation through the booking system or directly from Queens & Kings.

We encourage clients to select the service that best matches their needs and to provide accurate contact information.

6. Payments, Deposits & Cancellations

Certain appointments may require advance payment, a deposit or other booking conditions. Any such requirements will be disclosed before the booking is completed.

If you need to cancel or reschedule, please use the instructions in your appointment confirmation or contact our team as soon as possible.

Any applicable cancellation periods, no-show charges, deposit conditions or refund restrictions will be governed by the terms communicated and accepted during booking, subject to applicable law.

7. Client Responsibilities

Clients are encouraged to arrive on time and follow any preparation instructions provided for their selected service. Please inform your stylist of relevant allergies, sensitivities, scalp concerns, recent chemical treatments or other circumstances that may affect the suitability of the service. For everyone's comfort and safety, we ask clients to treat our staff, other guests and salon property with respect.

8. Results & Aftercare

We aim to provide professional care and high-quality styling. However, hairstyle longevity and individual results depend on factors such as hair condition, maintenance, environmental exposure and aftercare. Clients are encouraged to follow the care recommendations provided by their stylist and contact the salon promptly with concerns regarding a completed service.

Nothing in these Terms limits any rights or remedies available under applicable consumer protection laws.

9. Photography & Website Content

Photographs, text, designs, graphics, logos and other original website materials belong to Queens & Kings or their respective owners and may not be reproduced or commercially reused without permission. Images may illustrate hairstyles or services and do not guarantee identical results.

Client photographs, testimonials or other identifiable content will be used for promotional purposes only with an appropriate legal basis, including consent where required.

10. Privacy & Personal Information

When you submit an enquiry or request an appointment, Queens & Kings may collect information such as your name, email address, phone number, requested service and message. We use this information to respond to enquiries, assist with appointments and provide requested services, in accordance with our applicable Privacy Policy and privacy laws. Submission of a contact form does not, by itself, constitute consent to receive unrelated promotional emails or messages.

For privacy questions, please contact qk.hairstyles@gmail.com.

11. Changes to These Terms

We may update these Terms & Conditions to reflect changes in our services, website or legal requirements. The updated version will be published with its effective date.

These Terms are governed by the applicable laws of Alberta and Canada, without limiting mandatory consumer or privacy rights.

Queens & Kings Hair & Beauty Salon

10105 108 Avenue NW
Edmonton, Alberta T5H 1A7

Phone: (780) 566-7355
Email: qk.hairstyles@gmail.com
Website: https://www.qkhair.ca/

12. Contact Us

For questions regarding these Terms, please contact our team using the information above.